This Privacy Policy describes how clubtokyo.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
COLLECTING PERSONAL INFORMATION
Device Information
- Examples: Version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and interaction with the Site.
- Purpose: To accurately load the Site for you and to perform analytics to optimize Site usage.
- Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
- Disclosure: Shared with our processor Shopify.
Order Information
- Examples: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose: To provide products or services, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for fraud, and offer information or advertising based on your preferences.
- Source: Collected from you.
- Disclosure: Shared with our processor Shopify.
Customer Support Information
- Purpose: To provide customer support.
- Source: Collected from you.
MINORS
We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to fulfill our services and contracts with you, such as:
- Shopify: Powers our online store. More on Shopify's privacy practices: Shopify Privacy.
- Legal Requirements: To comply with laws, respond to legal requests, or protect our rights.
BEHAVIOURAL ADVERTISING
We use Personal Information for targeted advertisements or marketing communications, including:
- Google Analytics: To understand Site usage. Learn more: Google Privacy. Opt-out: Google Analytics Opt-Out.
- Advertising Partners: We share information about Site use and purchases. For more on targeted advertising, visit NAI. Opt-out options: Facebook, Google, Bing, DAA.
USING PERSONAL INFORMATION
We use your Personal Information to provide services, including product sales, payment processing, shipping, and updates on new products and offers.
LAWFUL BASIS
For residents of the European Economic Area (EEA), we process Personal Information under the following lawful bases:
- Consent
- Contract Performance
- Legal Obligations
- Vital Interests
- Public Interest
- Legitimate Interests
RETENTION
We retain your Personal Information for records unless you request erasure. For details on your right to erasure, see the ‘Your Rights’ section below.
AUTOMATIC DECISION-MAKING
EEA residents have the right to object to automated decision-making with significant effects. We use limited automated decision-making for fraud prevention, which does not significantly affect you.
GDPR
EEA residents can access, port, correct, update, or erase Personal Information. Data processing occurs initially in Ireland, with transfers to Canada and the United States. See Shopify’s GDPR Whitepaper: Shopify GDPR Whitepaper.
CCPA
California residents can access, port, correct, update, or erase Personal Information. Authorized agents can submit requests on your behalf. For more details, contact us.
COOKIES
Cookies are small data files used to enhance your browsing experience. We use various cookies, including functional, performance, advertising, and social media cookies. Cookie management details are available through your browser settings or at All About Cookies. Note that blocking cookies may affect your user experience.
DO NOT TRACK
We do not alter data collection practices in response to “Do Not Track” signals due to inconsistent industry standards.
CHANGES
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements.
CONTACT
For questions or to make a complaint, contact us at:
Email: info@clubtokyo.com
If unsatisfied with our response, you have the right to contact your local data protection authority or our supervisory authority.