We offer a 21-day return policy. To be eligible for a return, the item must be in the same condition as when you received it—unworn and unwashed.
Initiating a Return
To start a return, please print a shipping label here. Include a note with your name, address, and order number inside the package when sending the item back. This helps us track your return and process your refund efficiently.
Damages and Issues
Please inspect your order upon receipt. If the item is defective, damaged, or if you received the wrong item, contact us immediately.
Refunds
Once we receive and inspect your return, we will notify you and issue a refund. Refunds will be processed to your original payment method. Please allow some time for your bank or credit card company to process and post the refund.
For any questions about returns, please contact us at info@clubtokyo.com.